- Shakopee, MN, USA
- Starting at $14.61 (DOE)
- Full Time
This position protects Canterbury Parks' assets by detecting and preventing theft, embezzlement, cheating and other illegal activities by guests and /or employees, under general supervision of the Surveillance Director.
Essential Duties and Responsibilities:
Due to the dynamic nature of this position, job duties and responsibilities can change periodically with little or no notice.
Must maintain confidentiality over all Surveillance Department, CPHC, and CP matters.
Act in accordance with Surveillance Department personnel policies, Surveillance Department operating procedures, CPHC Employee Handbook and CPHC Code of Conduct.
Utilizes necessary surveillance cameras, equipment and software to identify, record, document and report any procedure violations, suspicious behavior and illegal activity, particularly on the gaming floor.
Actively monitors, observes, records and reports daily casino activity;
Accurately complete routine video reviews, reports, log entries, video reviews, and all other functions.
Routinely walk the casino floor looking for suspicious or unusual activities.
Report any technical issues, suspicious behavior/activity, security and safety risks, any illegal activity, improprieties, and violations to the Surveillance Director.
Review all surveillance reports, verify incidents being reported and monitor all paperwork for accuracy.
Work closely with other CP departments to solve any issues.
Report any technical issues, suspicious behavior/activity, security and/or safety risks, any illegal activity, improprieties, and violations to the Surveillance Director, Supervisors or Leads.
Assist with investigations as instructed by the Surveillance Director.
Attend training, meetings and briefings.
Maintains open communications with the Surveillance Department and other CP departments and external entities as directed by the Director.
Must learn, comprehend, and maintain a fundamental knowledge of Surveillance Department and CP operations, and Title 31 requirements.
Performs other duties as directed.
High School Diploma or GED;
1 years of casino surveillance and/or table games experience.
Must have experience with computers including but not limited to; Microsoft Office, Windows, Word, and Excel.
Must have good oral and written communication skills.
Must possess excellent observation skills and attention span.
Proficient in Math.
Excellent learning aptitude is required as the candidate is required to satisfactorily complete a surveillance assessment test, training in surveillance operations and equipment, basic strategy, card counting, casino operations and the following types of games: Blackjack, EZ-Baccarat, Carnival Table Games and Poker.
Must be able to pass a background and work history check, and maintain a license from the Minnesota Racing Commission.
Working Conditions and Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must be able to sit for long periods of time, perform eye to hand coordination, use hands and fingers to handle, or feel objects, tools, or controls.
The employee must be able to work in a high-pressure, close-quartered environment.
Available to work any hour, day and shift assignments.
Hours are determined by a 24-hour schedule and are subject to change with minimal notice.